Search results

This paper aims to explore the challenges encountered by the hospitality and tourism industry in managing the labour challenges it faces presently and will face in the coming years. Although there are several issues at play, there are actions that industry members can take both internally and by advocating externally for change.

This paper draws on insights from three industry members and two academics to explore key areas in which action can be taken to address labour demand challenges in the hospitality and tourism workforce. The identified action items combine these various types of expertise to provide a holistic frame of action.

The Canadian hospitality and tourism industry is facing an ever-increasing labour demand shortage. Industry members can confront this on multiple fronts, from front-line employee satisfaction to more regional and national advocacy efforts. A combination of activities is recommended.

Hospitality and tourism industry members can take numerous actions from this analysis, including developing stronger organization cultures that align with employee needs, exerting effort in balancing wage gap issues and maintaining pressure on government partners to provide support for establishing hospitality and tourism, so that it is viewed as a valuable career path.

This paper increases knowledge in the hospitality and tourism field by combining the current human resource management theory with observations from industry experts on the needs that exist now and are predicted in the coming years.

This paper aims to analyse the evolution, current challenges, best practices, and trends in the international hotel industry.

The foundation for this paper was laid during a well‐attended Worldwide Hospitality and Tourism Themes (WHATT) roundtable discussion between industry leaders and hospitality educators in May 2012. International hoteliering is discussed in the context of the theme for the 2012 Canadian WHATT roundtable and the strategic question: “What innovations are needed in the Canadian hotel industry and how might they be implemented to secure the industry's future?”

Through analysis of past and present trends, the paper predicts that current challenges such as labour shortages will continue to affect the industry in the near future.

In the conclusion the paper advocates innovative approaches for hospitality education, and states that Canada should learn from international trends and become more innovative and competitive if it is to secure the industry's future.

The paper draws on the vast experience in international hotel management of the co‐authors. As the team of authors represents both industry and academia, this paper will be of immense value to students, educators, researchers as well as managers. The co‐authors include a former president of the world's largest professional association for hotel managers (HCIMA/Institute of Hospitality) and a former CEO of the world's largest trade association for hotel managers (International Hotel and Restaurant Association).

The purpose of this paper is to check and fill the gap between the existing fire safety regulations for newly built tall buildings in Bulgaria and those in areas with rapid economic growth in the Asia-Oceania regions like the Hong Kong Special Administrative Region and Mainland China, by making comparative analysis and identifying good practices. The main focus is on the development of fire safety designs, facilities and management, which shall be recognized as essential parts of facility management in tall buildings.

Bulgarian regulations are analyzed and then compared with those in the Hong Kong Special Administrative Region and Mainland China. In addition, the scientific aspect of fire load density in the fire codes is discussed. The possibility of implementing a fire engineering approach to supplement prescriptive codes is outlined. The essential roles of fire safety management and fire safety culture are presented.

Key points and recommendations that are worthy for discussion about incorporation in the Bulgarian tall buildings fire safety requirements are upgraded requirements for fire load density, detection and sprinkler systems in tall residential buildings, refuge floors, ventilation/air conditioning control systems, full-scale burning tests and fire engineering approach. The importance of fire safety management is emphasized as a main, key component in facility management.

The research is the first study focusing on implementation of additional and specific fire safety regulations for tall buildings in Bulgaria.

The landscape of European cities is by no means homogeneous. Nonetheless, the same type of conflict has repeatedly occurred in different places in the last few years: From Seville to Vienna, from Cologne to St. Petersburg, planned high-rise buildings for inner city districts have provoked fervent arguments and debates. Whether and how European cities should integrate more high-rise buildings is a highly controversial question. This chapter focuses on strategies of vertical construction and related debates about the cityscape in both Paris and Vienna. By studying the urban constellations of Paris and Vienna, it can be shown that what may look comparable at first glance is the outcome of highly different strategies and histories.

Although both cities define themselves to a wide degree with reference to historic structures, the image of tall buildings varies drastically in these cities, which correlates with these cities’ diverse histories and hence experiences with high-rise buildings. Path dependencies and the ways individual cities receive international trends are crucial to understanding processes of urbanization. Based on in-depth interviews with various urban actors and other relevant qualitative data, this chapter aims to demonstrate that a city’s high-rise strategy cannot be attributed to any single factor; rather, it is the result of a complex interplay between various aspects and actors, which crucially includes present and past struggles over cityscapes and therefore over urban spaces.

The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes (WHATT) theme issue “The hospitality and tourism industry in Canada: what are the main challenges and solutions?” with reference to the experiences of the lead theme editor and the writing team.

This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process.

It has been observed that involving authors of different academic and professional backgrounds in all aspects of hospitality and tourism is daunting but valuable. The outcomes of a broad-ranging collaboration yield fresh insights, a deeper understanding of the issues and an array of possible responses to the theme issue question.

The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing.

The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the collection of articles constitutes a provocative yet authoritative call to action in response to the problems highlighted.

This chapter examines the everyday experiences of short women, focusing on the problems they face and the coping strategies used to navigate being short in a heightist society. Further, this chapter views height as a stigmatized identity, which both negatively and positively impacts short women.

Sixteen qualitative interviews were conducted with women 5′2″ and under.

Using the literature on stress, and coping models laid out by social psychologists, this chapter elucidates the unique place of short women in American society.

While there has been a wealth of literature on how short stature impacts men, research on how short stature impacts women has been scant.

The purpose of this paper is to support teachers in utilizing the 2019 National Council for the Social Studies (NCSS) Notable Tradebook, “Sojourner Truth’s Long Walk to Freedom” (Schmidt, 2018). The authors found this book to be useful, beautiful and well-written but with several complex and dense literary aspects. Thus, this lesson offers supports for students in decoding similes and metaphors within “juicy sentences” (Fenner and Snyder, 2017, p. 131). These tools are especially important for English language learners’ (ELLs) unlocking the meaning of a book. Through this lesson, learners are supported in understanding Schmidt’s “So Tall Within” retelling the life of an extraordinary citizen, Sojourner Truth, who worked for the enforcement of emancipation promised in the 13th amendment.

In this lesson, students learn to recognize similes and metaphors in texts as a tool to decode a text’s meaning. In the beginning of the lesson, students listen to a rap about Sojourner Truth’s life to initially recognize in-text similes and metaphors. Then, students apply this new skill to unlock the meaning of metaphors and similes in the “So Tall Within” book to better understand the author’s message about Sojourner’s life. Last, students each make an illustrated and written postcard to Sojourner Truth called “Walking Tall Postcards” with their given metaphor or simile and add reflections on how they do or can “walk tall.” Finally, students chronologically re-construct the postcard statements and create a class book called, “Postcards of Walking Tall.”

Students, especially ELLs, must be given supports to unlock the meaning of dense texts (Fenner and Snyder, 2017). To promote equity in the classroom, the lesson was created to make this text more understandable for all learners.

Like many NCSS Tradebooks that are beautiful in illustrations and lyrical prose, this book requires supports for young learners to decode and understand. This lesson plan scaffolds students’ understanding, especially ELLs’ understanding, of simile and metaphor as a tool to unlock a text’s meaning toward increased historical understanding of Sojourner’s life. Understanding the legacy of Sojourner Truth is evermore important to teach today – she was a woman empowered with knowledge of the law to recognize human rights violations and act on behalf of others.

Although Australia and English Canada share common British colonial origins, they have not evolved into identical cultures. This is likely because they do not share an identical pattern of cultural values. Research has shown that, while common values certainly exist, each nation's dominant values are neither identical for all values nor are specific common values necessarily shared to the same degree. The purpose of this paper is to compare and contrast seven key values studies and considers their managerial implications.

This review of comparative values studies helps identify, through analysis and comparison with other cultures, subtle differences between Australian and Canadian cultural values.

Distinct Australian and Canadian value profiles emerge when each culture is contrasted with other, especially Anglo‐based, cultures. However, the studies in this review do not explore in great detail how such values became prominent cultural markers. This review therefore suggests that the impact of Anglo‐Celtic immigrants during each nation's formative periods may be a primary underlying cause that deserves further study.

The studies rely on various value scales to identify cultural similarities and differences. Such studies are cross‐sectional and do not analyze the results from a longitudinal or historical perspective. Nonetheless, reviewing these values studies contributes to the understanding of contemporary Australia, English Canada, and their respective managerial cultures. This review does not examine French Canadian values studies because of this analysis' focus on Anglo cultures to determine distinctions among dominant values and to suggest reasons for differences among those sharing a common British colonial heritage.

This review informs practicing managers in Australia, Canada, and others considering entering these cultures, which values haven proven culturally important and how local values could impact managerial decision‐making behavior.

Given a lack of research directly comparing Australian and Canadian cultural and/or managerial values, this review of significant comparative values studies helps identify distinctions worthy of further investigation. The critical discussion considers limitations of the current literature, as well as areas for future research that include ethno‐cultural factors in organizational research that are important for domestic enterprises and multinational corporations entering each market.

The ‘Terrible Mother’ traditionally connotes monstrous aspects of motherhood and devouring femininity, encompassing two stereotypical representation of women in myth, fairy tale and fantasy: The Seductress and the Wicked stepmother. The Seductress personifies female malevolence and is characterized as rebellious, manipulative and relentless. Furthermore, she often adopts male aggressiveness, especially sexual, thus usurping male prerogative. Ironically, the temptress is condemned for exhibiting traits which the male hero is lauded for, while also embodying a warning to other women regarding their fate should they rebel against male authority. These narrative strands converge in Cersei, who becomes an embodiment of male anxiety and stands as the chief moral foil and greatest sociopolitical threat to male hegemony.

Concomitantly, Cersei plays the part of the wicked stepmother to Sansa Stark, the series' archetypal damsel in distress. Like Sansa, Cersei began with starry-eyed dreams of womanhood, but quickly grew disillusioned. Despite this, Cersei subjects Sansa to the same injustices she suffered. This re-enactment of her own mistreatment situates Cersei as the female accomplice to the patriarchy. Yet, Cersei also attempts to educate Sansa about women's position vis-à-vis the patriarchy and the tools at their disposal, thus layering the role of the wicked stepmother. Furthermore, Cersei's narrative is complicated as she becomes a point of view character: her focalization becomes a fertile ground for myriad challenges to an androcentric culture, opening avenues for social criticism and possible reimagining of gender roles.

The purpose of this paper is to summarize some of the key findings and approaches used in documenting the authors’ longitudinal studies of mathematical learning and understanding. In particular, it focuses on “folding back,” a theoretical construct originally developed by Susan Pirie and Tom Kieren, to show how, over the last two decades, the authors have taken up, built-upon, and elaborated this construct in relation to Pirie and Kieren’s wider theorizing and in relation to classroom practice.

The paper documents the various methodologies and methods the authors have used to elaborate theory and contribute to extending teaching practice in a number of related research studies.

This paper describes the role of folding back in the growth of students’ mathematical understanding, initially at the level of the individual, more recently at that of the collective – and currently with a specific consideration of the role of the teacher. It notes that the longitudinal nature of the work has allowed it to respond to shifting perspectives in the field of mathematics education and to become a more nuanced and powerful analytic and teaching tool.

The paper discusses the significance of a longitudinal, shared program of research, deeply rooted in mathematics classrooms, that builds theory systematically and over an extended period of time.